Browsing and transmitting a purchase order on the site imply acceptance of the Conditions and Data Protection Policies adopted by the site itself indicated therein.
These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the websiteoutinfire.com in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree 70/03) by: company SALES SERVICE – SOCIETÀ COOPERATIVA registered office: Contrada Muscari s.n.c. 89862 Drapia Fraz. Brattiro Vibo Valentia Italy.
Before accessing the products provided by the site, the user is required to read these General Conditions of Sale, which are generally and unequivocally accepted at the time of purchase. The user is invited to download and print a copy of the purchase form and these General Conditions of Sale, the terms of which homezone-store reserves the right to modify unilaterally and without notice. It is possible to use the site and therefore access the products provided by the same and purchase them in the following languages: Italian
These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on outinfire.com and do not govern, however, the supply of services or the sale of products by parties other than the seller who are present on the same site via links, banners or other hypertext connections.
Before placing orders and purchasing products and services from different entities, we suggest checking their conditions of sale.
To conclude the purchase contract, it will be necessary to fill out the form: in electronic format and send it following the relevant instructions. It contains the reference to the General Conditions of Sale, the images of each product and the relative price, the means of payment that can be used, the methods of delivery of the purchased products and the relative shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; methods and times for returning the purchased products.
Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the Information on the right of withdrawal and the processing of personal data. The contract is concluded when the seller receives, after checking the correctness of the data contained therein. The buyer will be obliged to pay the price from the moment the online order forwarding procedure is concluded. This will happen by clicking on the button: at the end of the guided procedure.
Once the contract is concluded, the seller takes charge of the order for its fulfillment.
In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide his/her personal data in a correct and truthful manner.
The confirmation will in any case exonerate outinfire from any responsibility regarding the data provided by the user. The user undertakes to promptly inform outinfire of any change in their data communicated at any time. If the user communicates inaccurate or incomplete data or even in the event that there is a dispute by the interested parties regarding the payments made, outinfire will have the right not to activate or to suspend the service until the relative deficiencies are rectified.
Upon the first request for activation of a profile by the user, outinfire will assign the same username and password. The latter recognizes that such identifiers constitute the validation system of the user's access to the Services and the only system suitable for identifying the user that the actions performed through such access will be attributed to him and will have binding effect on him.
The user undertakes to maintain the confidentiality of his/her access data and to safeguard them with due care and diligence and not to transfer them, even temporarily, to third parties.
Product availability refers to actual availability at the time the buyer places the order. However, this availability must be considered purely indicative because, due to the simultaneous presence of multiple users on the site, the products could be sold to other customers before the order is confirmed.
Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected by eliminating the unavailable product and the buyer will be immediately informed by email.
If the buyer requests the cancellation of the order, terminating the contract, outinfire will refund the amount paid within 2 days from the moment it became aware of the buyer's decision to terminate the contract.
outinfire sells: biofireplaces, and accessories for biofireplaces. The offer is detailed on the page www.outinfire.com
The price of the products will be the one indicated from time to time on the site, except where there is an obvious error. In the event of an error, outinfire will notify the buyer as soon as possible, allowing confirmation of the order at the correct amount or cancellation. In any case, outinfire will not be obliged to supply what was sold at the lower price erroneously indicated.
The prices on the site include VAT, they do not include shipping costs. Prices may change at any time. Changes do not affect orders for which an order confirmation has already been sent.
Once you have selected products they will be added to the cart. Simply follow the instructions for purchasing, entering or verifying the information requested at each step of the process. The order details can be modified before payment. Payment can be made via: Paypal, Bank Transfer Credit Card.
Delivery takes place by the date indicated, if no delivery date is specified, within the time frame estimated at the time of selecting the delivery method and, in any case, within the maximum term of 12 days from the date of confirmation.
If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the location of the order and how to arrange a new delivery. If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to arrange a new delivery date. If delivery cannot take place for reasons not attributable to us after 15 days from the date on which the order is available for delivery, we will assume that you intend to terminate the contract. As a result of the termination, the amounts will be returned, including delivery costs with the exclusion of any additional costs resulting from the choice of a delivery method other than the ordinary method offered without unjustified delay and, in any case, within 2 days from the date of termination of the contract.
Transport resulting from the termination of the contract may have additional costs that will be borne by the buyer. Shipping costs are borne by the buyer and are explicitly highlighted at the time of placing the order.
The risks relating to the products will pass to the buyer from the moment of delivery. Ownership of the products is considered acquired as soon as full payment of all amounts due in relation to the same, including shipping costs, is received, or at the moment of delivery, if this occurs at a later time.
The seller is responsible for any defects in the products offered on the site, including non-conformity of the items to the products ordered, in accordance with the provisions of Italian law.
If the buyer has entered into the contract as a consumer, i.e. any natural person acting on the site for purposes other than any business or professional activity, this guarantee is valid provided that the defect occurs within 24 months from the date of delivery of the products; that the buyer submits a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; that the online return form is filled out correctly. In the event of non-conformity, the buyer who has entered into the contract as a consumer will have the right to obtain the restoration of the conformity of the products without charge, through repair or replacement, or to obtain an appropriate price reduction or the termination of the contract regarding the disputed goods and the consequent refund of the price.
All return costs for defective products will be borne by the seller.
In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.
In the case of multiple purchases made by the buyer with a single order and delivered separately, the 14-day period starts from the date of receipt of the last product. The buyer who intends to exercise the right of withdrawal must communicate it to outinfire by means of an explicit declaration, which can be sent by registered mail with return receipt or by accessing the section: inside the customer account on the outinfire.com website by creating a practice.
The buyer must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the standard withdrawal form, as per Annex I, part B, Legislative Decree 21/2014, which is not mandatory. The goods must be returned to: SALES SERVICE – SOCIETÀ COOPERATIVA, headquarters: Contrada Muscari s.n.c. 89862 Drapia Fraz. Brattiro (VV) Italy
The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum of 14 days, including any shipping costs. As provided for by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend the refund until receipt of the goods or until the buyer has demonstrated that he has returned the goods. The site will refund using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for making the refund.
Los datos del comprador son tratados de conformidad con lo dispuesto en la legislación sobre protección de datos personales, tal y como se especifica en el apartado específico que contiene la información de conformidad con el art. 13 Decreto Legislativo 30 de junio de 2003 (Política de Privacidad).
Any information request can be sent by email to the following address info@outinfire.com by phone to the following number 3408862954 by post to the following address: SALES SERVICE – SOCIETÀ COOPERATIVA headquarters: Contrada Muscari s.n.c. 89862 Drapia Fraz. Brattiro (VV) Italy
These General Conditions of Sale are governed by and interpreted in accordance with Italian law, without prejudice to any other mandatory prevailing rule of the country of habitual residence of the purchaser. Consequently, the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to Italian law and any disputes inherent and/or consequent to the same must be resolved exclusively by the Italian judicial authority. In particular, if the purchaser is a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same in accordance with the applicable law.
These conditions were drawn up on 05/30/2023
At any time you may exercise your rights towards the data controller pursuant to art. 7 of Legislative Decree 196/2003, Legislative Decree no. 196/2003: Art. 7 – Right of access to personal data and other rights
The interested party has the right to obtain confirmation of the existence or otherwise of personal data concerning him, even if not yet registered, and their communication in an intelligible form.
The interested party has the right to obtain the indication:
The interested party has the right to obtain:
The interested party has the right to object, in whole or in part:
The data processing is the responsibility of the sole director of the company, Mrs. De Anna Stachura.
Quelles informations nous collectons
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Safety
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the site.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to limit the collection or use of your personal information in the following ways:
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